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No Hits returned during Registration 12 Search

Rich Talbot
Date Posted: 2017-04-03
Product: ChemBioOffice Enterprise

Problem:

No Hits returned during Registration 12 Search


Solution:

  1. Log into the application server
  2. Go to C:\ProgramData\CambridgeSoft\ChemOfficeEnterprise12.1.0.0
  3. Create a backup copy of the COEFrameworkConfig.xml file
  4. Open the original COEFrameworkConfig.xml file
    1. Look for CHEMBIOVIZ
    2. Set the parameter ‘returnPartialHitlist’ to NO
    3. Save the changes
    4. Close the file
  5. Perform an IISReset

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