Product: ChemBioOffice Enterprise
When trying to register a compound in Registration 11 the application displays an error message and all users are unable to register compounds.
Application: Registration Enterprise 11 & 12 Operating System: Windows Server 2003 Description: When trying to register a compound in Registration 11 the application displays an error message and all users are unable to register compounds. The full description will contain the following information: Custom Property: ClientIP: RegistrationUserID: UserActionDescription: Inner Exception: Type: Csla.DataPortalException, Csla, Version=184.108.40.206, Culture=neutral, PublicKeyToken=93be5fdc093e4c30 Message: DataPortal.Update failed (System.Exception: ChemDraw control version not supported in server side. Server version: ChemDraw Net Control 12.0 (required a registered Ultra version) Cause: ChemDraw Ultra 12.0 has expired, is not correctly activated or is not Ultra. Solution: Install or active ChemDraw Ultra 12.0 in the application server.