How do I deactivate or transfer a ChemDraw license to a new computer (version 17 or later)?

The first step to transfer a license is to remove it from the computer that will not be used any more. With the release of version 17, PerkinElmer incorporated the option to de-activate the license from within the software.

Windows:

1. Open ChemDraw on the old computer.

2. Go to Help Activate ChemDraw.

3. The information should be filled out automatically, including the activation code. Just click the De-activate button and wait a couple of seconds for the license to be released.

Mac:

1. Open ChemDraw on the old computer.

2. Go to the ChemDraw menu and click Activate ChemDraw.

3. The information should be filled out automatically, including the activation code. Just click the De-activate button and wait a couple of seconds for the license to be released.

Once you receive the confirmation, you can proceed to install and activate the software using the same code on the new computer.

If you receive an error message on the new computer, please write down the error and the host ID number and contact support for further assistance. To view the host ID number, you need to click the More Options button on the activation screen.