Unable to launch ChemDraw, activation window prompts for code when I connect my device to a docking station.
Our activation servers will link the activated code to the Hard Drive ID of the device (Host ID). When the PC is connected to a docking station the host ID (HDD ID) will change and our FNE activation servers will not recognize the activated code on the device because the docking station has a different ID.
You will need to activate again when the device is connected to the docking station so our activation server will recognize both host IDs.
NOTE: THIS ISSUE IS RESOLVED FOR V20.1 AND GREATER.