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I have ChemDraw Std 6.0, but when I place the cd-rom in the cd-rom drive, it displays that I have ChemDraw Pro, and the codes I have do not work. The opposite is also true (you bought ChemDraw Pro, but the cd-rom displays ChemDraw Std when you place it i

Rich Talbot
  • Updated
Date Posted: 2004-02-20
Product: ChemDraw

Problem:

I have ChemDraw Std 6.0, but when I place the cd-rom in the cd-rom drive, it displays that I have ChemDraw Pro, and the codes I have do not work. The opposite is also true (you bought ChemDraw Pro, but the cd-rom displays ChemDraw Std when you place it in the cd-rom drive).


Solution:

This was a production error. Some ChemDraw Std 6.0 and ChemDraw Pro 6.0 cd-rom labels were accidentally switched. Please discard the cd-rom. We are sending out new corrected cd-roms (they will look exactly the same) to the customers that the mislabled cd-roms shipped to. Please use your original serial number and registration code with the new cd-rom.

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