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I keep getting an error message when I try to install my CS software, and the installation fails.

Richard Talbot
Date Posted: 2004-02-20
Product: ChemDraw

Problem:

I keep getting an error message when I try to install my CS software, and the installation fails.


Solution:

This may be due to an incompatability between the Installer, and one of your system extensions. You should turn off your system extensions before installing the CS Software. In System 7 and 8 you can do this by holding down the Shift key while restarting your computer. After installing, simply restart your computer to turn your extensions back on. If you are using System 6, you must drag the system extensions (referred to as INITS in System 6 terminology) out of your System folder and restart your computer. After installing your software, drag the files back to your System folder and restart your computer to turn them on.

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