Date Posted: 2020-01-17
Product: E-Notebook Enterprise
Product: E-Notebook Enterprise
Problem:
Users in a newly created user group in E-Notebook(17.x) are having trouble to login.
The error message they get is:
"Sorry, an error occurred while connecting to the central database (while executing startup commands: while executing login command “Setup User Configuration’, the path for the login command “Setup User
Configuration’ is not a path to a collection).
Do you want to work offline?”
Solution:
Solution: In Enotebook 17 User group needs explicit read access to itself or else this error happens (wasn't needed in version 12).
Note: If you still need assistance, contact support at informatics.support@perkinelmer.com
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