Product: E-Notebook Enterprise
How to change the Username in ELN after the name has been changed in AD? (and then user is not able to log in to ELN)
If its only name change then it is sufficient to change the name directly by clicking the name and edit in the tree.
There will be no change in the user login credentials.
Steps below are applicable preferably in test system first:
1. Login as Admin
2. Go to User
3. Right click on the user and select user info option
4. Rename the user name
5. Input pass and ok to exit
6. Right click on the user and check user info again.
The user name should be updated accordingly.
If the name was changed in the AD then it is needed to update the username for that user. (This done on database level by DBA admin - on the table ELN_PEOPLE, and it should be tested as the access to previously created collection may be restricted and it will be necessary to grant rights to old collections to the user).
If you have integration with CBOE, you need to add the new user and grant all the privileges that the previous user had to the new one. In newest versions of Oracle there is a way to rename a user, but it is not recommended, so better to recreate the user.
Note: If you still need assistance, contact support at firstname.lastname@example.org