Product: E-Notebook Enterprise
The balance verification wizard shows result 'Pass' at first and then shows 'Fail' for the same weight set. How do I fix this?
The issue should be with the weight set, rather than with the balance verification wizard if it works well with other weight sets. While creating the weight set, the user would have copied values from a text editor (i.e., .rft / .txt / .odt / .docx /.XML / .docm file ) and this could possibly paste invisible line feeds or other symbols to the table cell. The balance verification wizard will not be able to decipher these non-numeric weight values, hence causing the error. Please export the weight set as XML, open with a text editor and look for special symbols (For Example: " " which means "line feed"). Eliminate the special symbols from the weight set, and the balance verification would work fine.