Product: E-Notebook Enterprise
E-Notebook crashes after uninstalling ChemDraw Ultra 12
After uninstalling ChemDraw Ultra 12 (e.g. before installing ChemBioOffice Ultra 14), ChemDraw ActiveX 12.0 Non-Admin (CDAX 12 NA) stopped working in E-Notebook 12.1.
1. Login to E-Notebook
2. Create Notebook -> Experiment -> Reaction.
3. Draw a reaction, and click outside of Reaction field:
---------------------------
Error Parsing Chemical Structure
---------------------------
Sorry, chemical structures can not be
saved using the ChemDraw Net Control. Please activate ChemDraw using a
serial number for ChemDraw Pro Control.
---------------------------
OK
---------------------------
4. When trying to "Save":
---------------------------
Error Saving
---------------------------
Sorry, while validating box
"Reaction": chemical structures can not be saved using the ChemDraw Net
Control. Please activate ChemDraw using a serial number for ChemDraw
Pro Control.
Do you want to continue saving
without incorporating this most recent change?
---------------------------
Yes No
---------------------------
5. Right-click within a reaction for "Help" -> "About ChemDraw
Plugin...":
---------------------------
SThread Instance Creation Error
---------------------------
CoCreateInstance(1) fails on
RegCodeCOM12 with error: The specified module could not be found.
---------------------------
OK
---------------------------
6. Click "OK":
---------------------------
Error
---------------------------
Can't get regcode validation
interface (RegCodeCOM12).
---------------------------
OK
---------------------------
7. Click "OK":
---------------------------
Error
---------------------------
Sorry, Attempted to read or write
protected memory. This is often an indication that other memory is
corrupt.
---------------------------
OK
---------------------------
8. After clicking "OK" few more times, E-Notebook crashes.
WORKAROUND
Re-install CDAX 12 NA.
Comments
0 comments
Article is closed for comments.