Product: E-Notebook Enterprise
I have ELN 11.0.4 patch 21. This is the issue:
1- Login to ELN and sign and close an experiment (selecting a witness).
2- Witness rejects the experiment.
3- The experiment status is still closed and it can't be edited by the owner.
I would expect the experiment to re-open automatically if it is rejected by the witness or if the submission is canceled by the owner. Instead, an admin has to browse to the experiment and re-open it manually.
There's a fix for this issue in ELN 11.0.4 patch 17. If you have the installers for this patch or later, do the following:
1- Copy Existing Installation Update folder somewhere on a client computer.
2- Login to E-Notebook as an admin.
3- Right click on Configuration folder and select Import option.
4- Go to …\Existing Installation Update\Patch 17\Configuration Update\Update for CSBR- 119579.
5- Select file import.xml.
6- Refresh ELN (F5).