Product: TIBCO Spotfire®
Scheduled Updates jobs are stuck in showing status "IN_PROGRESS"
Scheduled update jobs get stuck in showing status "IN_PROGRESS".
In the Spotfire Administration UI > Scheduling & Routing > Activity, the Scheduled Update rule show status "IN_PROGRESS" and never gets to status "COMPLETED".
In the Web Player log, one might see that log entries for
"Send life cycle event 'MemoryStatusChangedMonitoringEvent: Status Ok..."
"Send life cycle event synchronously 'Spotfire.Dxp.Framework.Monitoring.OpenedAnalysisLifeCycleEvent'..."
However, in the server log only the 'MemoryStatusChangedMonitoringEvent' is seen.
In the Web Player log file, it may not be a single piece of information about communication issues at this time - it seems like 'OpenedAnalysisLifeCycleEvent' is just getting lost. That is - Spotfire Server does not get the message that the load is completed, which causes the Scheduled Updates job to stay in an infinite wait with status "IN_PROGRESS".
This is a known defect which has been addressed in TIBCO Spotfire Server version 10.1.0 and later.