Product: TIBCO Spotfire®
Error when downloading Map Chart service lists
After upgrade from one version to the other, the map layer might throw an error in the Web Player. The following error might be seen for the Map Layer content of the report.
Error while downloading map chart service list from https://geoanalytics.tibco.com/service/ssl/services-list.json
This could be related to the certificates linked to geoanalytics.tibco.com.
In such a case, perform the following steps to import the geoanalytics.tibco.com certificates to the Node Manager machine:
- Launch a web browser and navigate to the following URL: https://geoanalytics.tibco.com
- View certificates and export all the certificates
- Import these certificates on the Node Manager machine