Product: TIBCO Spotfire®
Image Discovery Service on starting Spotfire.
If you have the Image Discovery extension installed this will launch the Image Service on starting Spotfire. A command prompt will appear:
Normally you would see this on starting Spotfire Analyst for the first time with the extension installed. Through the command prompt a batch script OpenPort.bat reserves network ports 9251 to 9261 for Image Discovery:
C:\Program Files (x86)\TIBCO\Spotfire\VERSION\Modules\Image_Discovery_VERSION\OpenPort.bat
However if you do not have administrator permission the 'PortOpened' registry value that acts as a switch to run the OpenPort.bat remains in the 0/on position.
HKEY_CURRENT_USER > SOFTWARE > PerkinElmer > ImageDiscovery > 2.0 > PortOpened
PortOpened registry value is switched off from 0 to 1 after running. But if your Windows user account does not allow a change to this registry key it will run each time you start Spotfire. If this is a problem first try:
Right click Spotfire.dxp.exe > Run as administrator
If the command prompt continues to appear on launch please raise with your IT team. It could be blocked by User Account Control (UAC) or by some other Security application.
You may enounter a problem with the OpenPort.bat script if Windows is using a language other than English. For instance when using a French language install the batch script will throw the error:
Create SDDL failed, Error: 1332. Paramètre incorrect.
In which case the Netshell command within above OpenPort.bat needs to be modified substituting user=Everyone for user="tout le monde"