Product: TIBCO Spotfire®
Automation Services job fails with this error: "The web service failed to launch Automation Services application, see server log file for more information. The application has failed to start because its side-by-side configuration is incorrect."
Automation Services jobs fail to execute on the server.
This may be due to missing or incorrect XML tags in the webroot\bin\Spotfire.Dxp.Automation.Launcher.exe.config file. For Spotfire 7.0 and below:
Examine the Spotfire.Dxp.Automation.Launcher.exe.config file for missing or invalid XML tags.
These are the tags most frequently edited by users:
For Spotfire 7.5 and above:
Examine the Spotfire.Dxp.Worker.Automation.Config file.
Note: You can examine the contents of the Spotfire.Dxp.Automation.Launcher.exe.config file by opening it in Internet Explorer or Notepad++. You can also use this website to validate the file's XML syntax: "http://www.w3schools.com/dom/dom_validate.asp" http://www.w3schools.com/dom/dom_validate.asp