Product: TIBCO Spotfire®
Some Spotfire visualizations do not display correctly.
Some Spotfire visualizations do not display correctly and may exhibit the following symptoms:
1). Scatter Plot with black ovals (see example in attached file "Scatter.jpg").
2). Line Chart, using Color by, shows no line (see example in attached file "Line_Chart.jpg").
3). 3D Scatter Plot shows no points (see example in attached file "3D_Scatter.jpg").
Cause:Possible issue with the Display driver settings (especially if you are using NVIDIA display adapter). Check the NVIDIA driver settings:
- Open the NVIDIA Control Panel. (C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe).
- Under 3D Settings, Adjust image setting with Preview. (see example in attached file "NVIDIA_Setting.jpg")
- Use the setting “Let the 3D application decide”.
- Apply the changes.
- Stop and re-start the Spotfire Analyst client.Also see KB 32639 (“How to troubleshoot hardware acceleration in TIBCO Spotfire”: