Automation Services - 'Export Image' failed with: System.UnauthorizedAccessException: Access to the path '\\Servername\SampleFolder\Sampleimage.png' is denied.

Automation Services - 'Export Image' failed with: System.UnauthorizedAccessException: Access to the path '\\Servername\SampleFolder\Sampleimage.png' is denied.

Versions: 7.5 and Above

Automation Services task to export images or data to external file fail with the error - 'Export Image' failed with: System.UnauthorizedAccessException: Access to the path '\\Servername\SampleFolder\Sampleimage.png' is denied.

Cause:

1). File path is not defined under AllowFilepath configuration.

2). The Node Manager Service Account does not have appropriate permission to the folder.

Resolution

> Follow the instruction in the following KB article on how to set the AllowFilepath.

https://support.tibco.com/s/article/Automation-task-Open-Analysis-from-Library-fails-with-error-Failed-to-open-data-source---System-UnauthorizedAccessException-Cannot-access-file

> Confirm that the Node Manager service account has read access to the Shared drive.

Refer to the section -Set Security on a Folder Before You Share It - on how to set folder permission.

https://support.microsoft.com/en-us/help/323420/how-to-share-files-and-folders-over-a-network-for-workgroups-in-windows-server-2003