Unable to create Combichem Experiments, MS Excel shows prompt: Microsoft Office is waiting for another application to complete an OLE action

Unable to create Combichem Experiments, MS Excel shows prompt:
Microsoft Office is waiting for another application to complete an OLE action

Please try the following:
Click on ChemOffice20>CombiChem>Experiments>New
Click yes on the following prompt:
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ChemDraw for Excel
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You are about to create a product library with 1 compounds. Do you wish to continue?
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Yes       |       No
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Then change the default name Combiproducts.cfx to something else, the process now ends automatically.

If you need assistance with this issue please contact our Informatics Support team at +1-781-663-5740 or you can create a support ticket here