Product: ChemDraw
After Win10 Anniversary Update (1607), while trying to edit the embedded objects in Word/PowerPoint/Excel, the following error message was received:
"Unable to open server application" OR “ChemDraw 15 has stopped working" then chemdraw 15.x opens without any structure and also word gave an error "this program is not installed...".
This is due to the Windows 10 Anniversary Update (1607). We are aware of this issue please try the following workaround.
Start ChemDraw before opening Word/PowerPoint/Excel application. This will enable users to edit the embedded object present in the MS Office application within ChemDraw correctly.
Also, while returning from ChemDraw to Word etc., close ONLY the document in ChemDraw (not the ChemDraw application) to return control. This saves having to reopen ChemDraw afterwards for subsequent editing.
Note:
We recommend to update your machine with the following Windows update to fix the problem.
Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429). 14393.953
Update for Windows 10 Version 1607 for x64-based Systems (KB4013418).
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