Date Posted: 2013-08-14
Product: ChemDraw
Product: ChemDraw
Problem:
When trying to launch ChemBioDraw 13.0.2 on my Mac, the following pops up: Error: ChemDraw quit unexpectedly...
Solution:
First uninstall version 13.0.2 (or your current version) from the applications folder
There are folders hidden even when the user is the only administrator.
The following script shows all hidden files and folders:
- Open Finder
- Open the Utilities folder
- Open a terminal window
- Copy and paste the following line in: defaults write com.apple.Finder AppleShowAllFiles YES
- Press return
- Now hold ‘alt’ on the keyboard and right click on the Finder icon
- Click on Relaunch
HD\library\preferences
HD\library\Internet Plug-Ins
HD\users\[username]\library\preferences
HD\users\adminusername\library\preferences\byhost
HD\users\[username]\library\Internet Plug-Ins
HD\Library\Application Support\CambridgeSoft
com.perkinelmer.ChemDraw.plist
After removing all the .plist files above the installation will complete without problems.
To hide the folders back perform the steps above however, replace the terminal command in step 4 with:
defaults write com.apple.Finder AppleShowAllFiles NO
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