After upgrading to ChemDraw 8, structures containing atom labels with H's (such as OH or NH) were not recognized correctly by Accelrys' RS3 Excel product.
Accelrys is aware of this problem and has a fix for its RS3 users. Their fix requires ChemDraw 8.0.7. First, contact CambridgeSoft support for ChemDraw 8.0.7. Then, please contact Accelrys support for details:
+1-800-756-4674 (toll free)
+44 845 741 3375 (local rate in UK)
+44 1223 228 822
+44 1223 228 501