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Using Windows XP, I just installed a version of CambridgeSoft software less than version 7.0. Now when I launch Chem3D or ChemFinder, I am prompted for codes and my codes don't work.

Richard Talbot
Date Posted: 2004-02-20
Product: ChemFinder

Problem:

Using Windows XP, I just installed a version of CambridgeSoft software less than version 7.0. Now when I launch Chem3D or ChemFinder, I am prompted for codes and my codes don't work.


Solution:

Versions of our software prior to 7.0 are not compatible with Windows XP. Upgrade to the latest version for Windows XP compatibility.

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