Product: E-Notebook Enterprise
Problems in E-Notebook after switching to new SSL certificate
Some application functionality may stop working if the corresponding
service resides on a server to which a new SSL certificate was recently
On the corresponding server, go to Server Sertificates, and check if the "Issued To" value is different from the previous certificate. For example:
Before - 'server123'
After - 'server123.company.com'
Submit a new certificate signing request with the previous name (e.g. 'server123' instead of 'server123.company.com') to your Certificate Authority provider.
In the E-Notebook configuration of the corresponding application module, change the server name from 'server123' to 'server123.company.com'.