Product: TIBCO Spotfire®
LDAP Synchronization does not trigger for newly added Synchronization schedules
LDAP Synchronization does not trigger for newly added schedules and there is no error in the logs for the same.
1. Check if the Synchronization schedule added is in a correct format. For more information on the format check https://en.wikipedia.org/wiki/Cron
2. Restart the Spotfire Server Service after adding the new Synchronization schedule.
3. If there are multiple Spotfire Servers in the cluster. It is recommended to re-start all the Spotfire Server services, after importing the new configuration.