UV WinLab is an instrument software. Hence, you can reach PerkinElmer Instrument Support directly by emailing: LAS.Service@perkinelmer.com or by calling 800-762-4000 (or 203-925-4602) if outside of the US) and choose option 3 then 2.
If you don't hear back from the Instrument Support team, you can also contact our Customer Care team: customercareus@perkinelmer.com
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