I am getting an error message when trying to access my Signals Notebook tenant URL 'You need a License to access this application'

Keywords: Signals Notebook, login, license, access, site subscription, register, Unable to login, need a license to access

Details:

User can observe this message in two situations:

Situation 1:

There is a chance that the Signals Notebook tenant is not activated. Please check your inbox (check spam folder if needed) for the Activation Email with subject “Your PerkinElmer Order Information”.  Now the Signals Notebook tenant can be activated by following the access instructions mentioned in this email.

Situation 2:

Signals Notebook subscription might have expired.

Please contact your account manager from PerkinElmer to get this addressed. In case you do not know your account manager, please contact informatics.support@perkinelmer.com mentioning your Signals Notebook tenant URL and also the screenshot showing the error along with the URL.

If your license has been recently renewed, please go to https://informatics.perkinelmer.com/sitesubscription/, Search for your Institution, and click "Register" to Access PerkinElmer Cloud Applications.