We would like to inform you that PerkinElmer Informatics Inc.’s Signals Translational software (“ST”) products will enter the Sunset phase of the Product Life Cycle effective June 30, 2022. During the Sunset phase, we will continue to address critical defects, as defined in PerkinElmer Informatics’ Global Support policy, and provide support to each customer with an active subscription or support-and-maintenance plan for the ST product(s). No feature enhancements or regular service releases will be issued for these products/product versions during the Sunset phase. Support options described in the PerkinElmer Informatics’ Product Life Cycle policy (http://informatics.perkinelmer.com/Support/LifeCycle). Support will remain active through 31 August 2023. Then the sunset phase will end, and the ST products will reach End of Life (“EOL”). Customers can opt to transition to our next-generation platform (which will include most ST functionality), Signals Clinical (“SC”). SC demonstrations will be available starting 20 March 2023. Please contact clinicalinformatics@PERKINELMER.COM or your PerkinElmer Informatics account representative to schedule a demonstration.
PerkinElmer Informatics Inc. is dedicated to your satisfaction. Please let us know if you have any additional questions or are interested in other options during this transition by contacting us at Informatics.Customer_service@PERKINELMER.COM.