ChemDraw & ChemOffice+ Products
- ChemDraw Browser Active X controls error: "You currently use Netscape 5. This page will use CS ChemDraw Plugin, but it isn't installed on your computer"
- ChemDraw或ChemOffice的激活和下载
- ChemDraw or ChemOffice Activation and Downloads
- How to transfer Spotfire Personal Subscription license from one computer to another?
- Authentication Error - Access Expired when trying to reset your Download Center password
- Is ChemDraw compatible with a Touch Screen or Stylus Pen?
Signals Notebook
- I am a new user having created experiments in Signals Notebook Individual edition, but cannot share content with my old colleagues in my University/College?
- What is the expected value for digest on "/adt/{eid} Bulk update content for Admin Definable Tables"
- How can I follow the Signals Notebook release announcement information?
- What are the supported browsers for Signals Notebook?
- Chemical Drawing element in experiment is loading indefinitely, crashes Signals Notebook
- Access Denied in Signals Notebook after resetting password
E-Notebook & ChemBioOffice Enterprise
- ODAC 19.3 with E-Notebook and CBOE 21.1.1 may crash on Windows Server 2019
- Some dialog windows in ELN may be displayed incorrectly, e.g. don't show "OK" button, when display scaling differs from 100%
- After creating a new protocol definition, I am unable to see or use those Structure data views in the E-Notebook schema Database. what could be the issue?
- E-Notebook shows the following error when trying to print: Sorry, an error occurred in InitializeMasterData while loading the export template: Call was rejected by callee. (Exception from HRESULT: 0x80010001 (RPC_E_CALL_REJECTED))
- E-Notebook crashes to the desktop with an error containing the following text in the Windows Application Event Log: Faulting module name: ChemDrawCtlConst11.dll, version: xxx while clicking on any section that shows chemical structures
- Unable to access ELN even after the ELN and DB services are live, what else to investigate?
Spotfire & Signals Spotfire Products
- TIBCO Web Player data fails to load after upgrading to Windows 11 (22H2)
- How to enable claims logging in TIBCO Spotfire when using OpenID
- Disable weak DH keys in TIBCO Spotfire Node Manager
- 400 Bad Request when trying to access Spotfire Web Player in a Kerberos environment
- Some Property controls are not working or Showing "Property control needs configuration" in the Web player
- Converting Key store type PKCS12 (.p12) to a JKS (.jks) Vice Versa
Columbus
- Harmony and Columbus compatibility matrix
- Columbus web component fails to initialise with a ''bind failure/Address already in use'' error after starting/restarting the Columbus services
- Does PerkinElmer Support Volocity
- Is Columbus impacted by the Nginx security vulnerability CVE-2021-23017?
- I'm enabling SSL on my Columbus server but want to use TLSv1.2 or higher, how can I achieve this?
- Why I am seeing an OMERO/Ice exception: omero::SecurityViolation error when attempting to save an analysis sequence to the database in Columbus?
Signals Image Artist
- Is it possible to change the domain name or IP address of a running SImA instance?
- Why am I seeing the error "SImA connection is broken" when attempting to login to Signals Image Artist (SImA)?
- Where can I find the Columbus Navigator log file?
- The Harmony IP address has changed and now all data transfer jobs to Signals Image Artist (SImA) are stuck with a status of "converting" when viewed in the SImA job status page
- SImA 1.0 and Harmony compatibility matrix
- "Columbus navigator service cannot be found" error is shown in the Image Import/Columbus Navigator interface