Chemdraw 19.1- issues with "undo"

The Customer

• April 27, 2020 15:26

I am having issues with the "undo" function undoing multiple steps instead of what was last done in chemdraw (both when i click actual button and when using CTRL Z). This occured a bit towards to the tailend of when I was using chemdraw 19 and I was hoping the update would fix this issue. It has become really annoying and I'd like to know how to make it stop!!

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  The Customer

  • May 01, 2020 04:41

  We aware this issue and reported with high priority; a possible workaround is to close and reopen the ChemDraw document

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  The Customer

  • May 15, 2020 19:32

  Assuming that you got to know about this issue on the first of May; How long does it usually take at PE to fix issues of high priority?

  For an issue (a) regarding a very basic software functionality, (b) that was introduced with a minor update of the software... Obviously longer than 14 days.

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  The Customer

  • May 21, 2020 00:54

  The issue already fixed; available in the future update

  Meanwhile we recommend to close and reopen the ChemDraw document or download and install v19.0.0.22

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