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Error message when backuping to DOCX files

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2 comments

  • Sergei Gleb

    Hi,

    Could you please clarify your steps in the application? How exactly are you trying to do the backup?

    Also, what file was linked? And where is that link present in your experiment?

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  • pass pappu

    I’m no expert on repairing Word files, but GeekSquad is almost certainly going to be the worst possible place to go for this kind of issue. Does there appear to be anything wrong with the drive itself? Other files that became corrupted, slowing down your computer when you try to access it, etc.? Did the tool that kind-of worked take the damaged file as input and give you the old version as output, or did it scan your whole drive for other versions and find that?

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