ChemDraw 21.0 not installing with Mac OS Monterey and M1 Chip
I cannot install Chemdraw 21.0 on my mac OS with OS 12 Monterey and M1 Chip. I get a Rosetta error:
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00007ff7ffdd99c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [73770]
Triggered by Thread: 0
Application Specific Information:
rosetta error: /var/db/oah/279293133324288_279293133324288/beccf6427e6aaa0eed49d1a7944a9f10c8421650e32e27e21c9946d354b9a4e4/ChemDraw.aot: attachment of code signature supplement failed: 1
Thread 0 Crashed:
0 runtime 0x7ff7ffdd99c8 0x7ff7ffdbc000 + 121288
1 runtime 0x7ff7ffdd9a10 0x7ff7ffdbc000 + 121360
2 runtime 0x7ff7ffdd026c 0x7ff7ffdbc000 + 82540
3 runtime 0x7ff7ffdd134c 0x7ff7ffdbc000 + 86860
4 runtime 0x7ff7ffdd0ac4 0x7ff7ffdbc000 + 84676
5 runtime 0x7ff7ffdbfb40 0x7ff7ffdbc000 + 15168
6 dyld 0x204839000 ???
I tried to install different versions of chemdraw ... have the same problem. Please help thanks
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Official comment
We are not aware of this issue. please create a ticket (by going to My Activities under your Profile name at the top right of our Support site), to get assistance from our Tech Support Team. Also, provide the Crash report and System Report information.
To get the crash report information..
Click on the "Show Details" button in the "Problem Report for ChemDraw" dialog box
Then copy all the content present in the report and paste that information, while creating the ticket.You can get the System Report Information in the following way.
Click on the Apple Menu and then select "About This Mac"
Then click on the "System Report" button.
After that select File > Save and save as.spx file and then send as an attachment -
Yes I have the same Issue.
After Installing, I try to open chem draw and a window opens with
"Installation Failed"
It would be nice if there's a solution for that problem!
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