Mike
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Activity overview
Latest activity by Mike-
Mike created an article,
Cannot access the PerkinElmer Download Center and receive an error “Not able to initialize user. Please contact system administrator.”
Keywords: Not able to initialize user. Please contact system administrator. download, center, register, site subscription Details: If you receive the “Not able to initialize user. Please contact s...
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Mike created an article,
Sunset Notice – ChemDraw Prime 18.x, ChemDraw Professional 18.x and ChemOffice Professional 18.x
As per the PerkinElmer Informatics Product Life Cycle, the ChemOffice 18.x suite (including ChemDraw Prime 18.x, ChemDraw Professional 18.x, and ChemOffice Professional 18.x) have entered the Sunse...
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Mike created an article,
ChemDraw/ChemOffice v21.0 Release
It is our pleasure to announce the release of ChemDraw/ChemOffice version 21.0. This new release keeps on improving and accelerating the process of representing molecules of ever-increasing complex...
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Mike created an article,
When installing ChemOffice, which option do I choose for 32-bit or 64-bit ChemScript installation?
The ChemOffice installer contains both 32-bit and 64-bit versions of Python 3.2 to match the "bit-ness" of ChemScript. Select ChemScript 32-bit if you are running 32-bit versions of Microsoft Offic...
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Mike created an article,
With ChemDraw v21 being out, why is the new 3MF 3D option greyed out?
This is likely because you are using a ChemDraw Professional license and not ChemOffice or ChemOffice+ Cloud Standard. The new 3MF format is only available with ChemOffice or ChemOffice+ Cloud Stan...
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Mike created an article,
I bought a copy of ChemDraw off of eBay and need an activation code.
It is not legal to sell ChemDraw licenses on eBay, or any other online shopping site. Licenses are non-transferrable. We suggest you contact the seller to get your money back and instead buy a co...
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Mike created an article,
Can I sell my ChemDraw software on eBay, or any other online shopping site?
No, as per the End User License Agreement, the license is non-transferable. ChemDraw may only be purchased through PerkinElmer, Inc.. Click here to download a free trial of ChemDraw.
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Mike created an article,
Is ChemDraw affected by the Apache log4j vulnerability?
ChemDraw has no Java dependencies, therefore there is no vulnerability relating to log4j.
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Mike created an article,
ChemDraw crashes while trying to type an atom label on a structure, or text in the text box, or while trying to edit a text/atom label present in an old ChemDraw document. How do I address this problem?
Please retest the issue with a different font in the following way. Open the ChemDraw application. Select "Document Settings" from the ChemDraw File menu. Click on the "Text Captions" and change t...
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Mike created an article,
While launching the ChemDraw application, I get a dialog to locate the ChemDraw GUI folder. How do I address this problem?
Please try the following steps: Launch ChemDraw as an Administrator on your Windows 10 machine.Find the Windows Start button, then Browse to ChemDraw present under ChemOffice 20XX. Select ChemDraw,...