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  1. PerkinElmer
  2. Knowledgebase
  3. ChemDraw & ChemOffice+ Products

ChemDraw & ChemOffice+ Products

Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.

  • ChemDraw or ChemOffice Activation Errors
  • While opening old ChemDraw documents, I found multiple bonds present in my structures disappeared
  • Hotkey to draw a 6 Cyclohexyl Atom
  • What is the hotkey to draw wedged bonds
  • Hotkey to add a phenyl
  • After installing Grammarly for Windows, when I double click on a ChemDraw embedded structure in Microsoft Word, it opens a blank ChemDraw document with no structure.
  • My ChemDraw/ChemOffice license is about to expire. How do I renew it?
  • Unable to generate structures through the "Convert Name to Structure" function as well as "ChemACX.com Structure from CAS Number add-in" on Windows
  • I registered to download the new version of ChemDraw using Site License access, but the e-mail after registration never arrived
  • How do I Find The ChemDraw QuickStart Activation Install Guide?
  • How to define the 'Name to Structure' functionality on your own in ChemDraw/ChemOffice
  • How to perform a SciFinder search in ChemDraw Professional
  • How do I toggle between the lasso and the rectangle or marquee tool?
  • ChemDraw Subscript/SuperScript HotKey
  • How do I remove the formula displayed at the bottom while adding a structure in ChemDraw for Excel?
  • ChemDraw Crosshair Hotkey
  • I can't find ChemDraw for Excel on my Mac machine even though I have the add-in in my Windows machine.
  • I have a license for ChemDraw Professional/ChemOffice. How do I get Chem3D/ChemFinder in my Mac machine?
  • I can't download the ChemDraw/ChemOffice that was purchased for me by our purchasing team.
  • "Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer.
  • How to disable the ChemDraw Cloud menu item within the ChemDraw application?
  • How can I change the size of the ChemDraw Crosshair grid?
  • Why the Enhanced Stereochemistry marker changes from or1 to &1 when exporting as an SDFile from ChemDraw for Excel?
  • Times New Roman fonts change to Helvetica in recent versions of MacOS
  • Unable to edit structure present in the ChemOffice worksheet created using prior version
  • Cannot access the PerkinElmer Download Center and receive an error “Not able to initialize user. Please contact system administrator.”
  • Why recent versions of ChemDraw do not recognize salts?
  • ChemDraw Download Error: No products are available for download at this time.
  • I get an access denied error when trying to use the ChemACX Explorer Add-in in ChemDraw
  • How do I prevent the hardware acceleration prompt in Chem3D from appearing every time I launch the software?
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