ChemDraw & ChemOffice+ Products
Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.
- I can't download the ChemDraw/ChemOffice that was purchased for me by our purchasing team.
- "Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer.
- How to disable the ChemDraw Cloud menu item within the ChemDraw application?
- How can I change the size of the ChemDraw Crosshair grid?
- Why the Enhanced Stereochemistry marker changes from or1 to &1 when exporting as an SDFile from ChemDraw for Excel?
- Times New Roman fonts change to Helvetica in recent versions of MacOS
- Unable to edit structure present in the ChemOffice worksheet created using prior version
- Cannot access the PerkinElmer Download Center and receive an error “Not able to initialize user. Please contact system administrator.”
- While using the Hotkey '0' ,ChemDraw 21.0 creates a bond with twice the length while the hotspot is over the ring
- Why recent versions of ChemDraw do not recognize salts?
- ChemDraw Download Error: No products are available for download at this time.
- I get an access denied error when trying to use the ChemACX Explorer Add-in in ChemDraw
- How do I prevent the hardware acceleration prompt in Chem3D from appearing every time I launch the software?
- My ChemDraw activation fails with a general communication error
- I am not able to edit my ChemDraw files on Mac as they appear locked and I can only use the duplicate option.
- Unable to Integrate current update of MOPAC 2016 client with Chem3D
- When installing ChemOffice, which option do I choose for 32-bit or 64-bit ChemScript installation?
- With ChemDraw v21 being out, why is the new 3MF 3D option greyed out?
- The Copy as 3MF is not enabled even after selecting the structure in my ChemDraw 21.x
- When the structure flips horizontal and vertical the stereochemistry of structure also changes from S to R, and vice versa.
- I bought a copy of ChemDraw off of eBay and need an activation code.
- Can I sell my ChemDraw software on eBay, or any other online shopping site?
- How the N2S and S2N functions generate the Structure or Name, respectively.
- Is ChemDraw compatible with Google Docs or Slides?
- How do I view all my support tickets?
- How can a ChemDraw/Spotfire license admin add users to the Download Center?
- How do I access Signals Notebook through my institutional site license for ChemOffice+?
- I need assistance with MNova Activation/Installation
- I get this error while trying download ChemDraw through the PerkinElmer download center portal "unspecified error occurred while attempting to search for download packages or files"
- How do I reset my password in the PerkinElmer download center portal?