ChemDraw & ChemOffice+ Products
Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.
- When I transfer a ChemDraw document from PC to Mac or Mac to PC, graphics not created with ChemDraw do not appear when I open on the ChemDraw document.
- All of the Molecular Surfaces options are grayed out, so I cannot display surfaces.
- I'm using an Asian version of Windows NT 4, and I get a Windows NT blue screen when I try to launch ChemDraw.
- After upgrading Internet Explorer, the ChemDraw Plugin no longer works. Instead, I get an error message indicating that the security settings are too high. However, no matter what I set the security settings to, it still gives me the same error message.
- I just installed ChemOffice Ultra, but I don't see ChemInfo or the Clipart. How do I get these?
- I get a message indicating that I need to download an updated version of the Java virtual machine.
- The cursor icon does not change when different drawing tools are selected.
- The installer states that I have no free disk space available.