Skip to main content
PerkinElmer Help Center home page
Sign in
  • Knowledge Base
  • Downloads
  • Community
    • Support Forums
    • Ideas Portal
  • About Support
    • Legal Resources
    • Support and Maintenance Plans
    • Product Life Cycle
    • Support News
  • Contact Support
Sign in
  • Knowledgebase
  • Downloads
  • Community
    • Support Forums
    • Ideas Portal
  • About Support
    • Legal Resources
    • Support and Maintenance Plans
    • Product Life Cycle
    • Support News
  • Contact Support
  1. PerkinElmer
  2. Knowledgebase
  3. E-Notebook & ChemBioOffice Enterprise

E-Notebook & ChemBioOffice Enterprise

E-Notebook & ChemBioOffice Enterprise Knowledgebase

  • ChemBioOffice Enterprise Suite
  • E-Notebook Enterprise
  • Clicking on experiment link causes "Object reference not set to an instance of an object" error
  • As an administrator, while creating new sections , I user SQL unique identifiers to retrieve data from the DB to populate table properties. Using the variable %%section_key%% in the SQL scripts fails, to retrieve data.
  • The users are unable to switch section tabs while working with Excel documents in E-Notebook
  • Where can I find Group info for the users? I find it difficult to identify the main user group as groups are of different level, I would like to have only level 1 and not for users referenced in other groups
  • I am moving a lot of data in ELN (large collection nesting multi-level sub-collections, etc.) and get a Timeout:“Sorry, an error occurred on the business tier: The request channel timed out while waiting for a reply after 00:09:59.99. Increase the timeout
  • Why is "Delete" command disabled for experiments?
  • I want to delete a section from experiment, but when I try to right-click on the section for "Delete" command, E-Notebook is throwing errors. How should I proceed?
  • Structures appear distorted with some Regional Settings
  • How to edit a registry sequence in Registration?
  • Oracle XML parsing error message when attempting to add a new compound in Registration
  • Where is the rendering template for a section type defined?
  • How to add a new section rendering template in ELN 18?
  • Error message when clicking Custom Properties for an ELN/CBOE integration form tool
  • A LaunchInformaticsForm property error message appears when opening a section
  • Is there a way to stop a section type from being exported to word as part of the experiment?
  • Rendering error message in E-notebook Enterprise when attempting to export a Section to Word
  • Is there a way to export the Registration structures as SMILES?
  • How do we increase the storage capacity of E-notebook Database?
  • "Error HRESULT E_FAIL has been returned from a call to a COM component" on an E-Notebook Client with Adobe Reader
  • Unable to see some formatted text in Preparation section
  • Cursor goes to top after pressing the space bar while editing large table in Styled Text field
  • How can I configure E-Notebook to display the product/reactant name to start with a Capital letter?The current design of E-Notebook - the product/reactant names starts with a small letter.
  • How can an admin monitor the user's in E-Notebook?
  • When I have multiple E-Notebook instances (i.e., Production, Development and Test). How can I change the E-Notebook Instance name in the status bar (Right bottom of the application) on Launching the application?
  • ELN Navigation buttons (Top Left Home, and Arrows buttons) are inactive/disabled while working on in any child sections type.
  • While exporting to PDF I observer error "Sorry, Word cannot start converter WPFT632".
  • ELN offers the possibility to auto calculate amounts of chemicals by using equivalents, but this feature doesn`t take into account the purity of the chemicals (by default).Is there`s a way to tell the program to take purities into account for calculation?
  • Experiment -> Reaction section -> Electrolyte/buffer table:When user changes molecular weight units of measurement (MW) - moles are recalculated correctly, but on attempt to change moles or concentration units (convert mmol to mol) - nothing happens. Corr
  • ChemOffice Enterprise -> Inventory -> label printingHow could I change barcode label parameters, for example text under the label?
  • User needs to move the SDM storage files to anther server and change the path to the SDM folder
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Home Policies Contact Support

© 1998 - 2021 PerkinElmer Inc. All Rights Reserved